Mission Statement

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• The Management team is committed to leading by example by demonstrating these values and beliefs.
• We will uphold the Client Bill of Rights as legislated.
• We will be accountable to the clients to provide the highest standard of care possible.
• We will provide proactive service delivery that supports our clients\’ independence and maintains their primary decision-making role and their right to make an informed choice within their capabilities.
• We will strive to incorporate proactive and innovative solutions to the delivery of our services.
• We will incorporate a holistic approach to care, which is sensitive to the unique needs and preferences of each client including cultural, emotional, spiritual, linguistic, socio-economic, and physical factors.
• We will commit to embracing diversity and equity in all of our policies and practices.
• We will be responsive to the needs of our community.
• We will commit to a scheduling process which ensures continuity and consistency.
• We will maintain the highest level of confidentiality and privacy within the legislated guidelines.
• We will develop strong, collaborative and cooperative relationships with our community partners.
• We will ensure a strong focus on health promotion, wellness and a learning environment for our employees and clients.
• We will provide a healthy, safe, and supportive work environment.
• We will recognize our employees as valued members of the Health Care team and work collaboratively to develop the best plan of care for each client.
• We will practice and promote a system for ongoing continuous quality improvement by challenging, reviewing and evaluating our policies and practices.

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